How (Why) To Spend Quality Time with Customers

Spend less time banging your head against your door

‘No banging of heads solutions package’  If you are looking for new business for your company and you want a fresh, more dynamic approach talk to www.themarketingblog.co.uk today. We have tried and tested methods of getting your people in front of the right prospect more often. We can get your new[...]

Google Quality Score frustration or friend?

As a heavy search engine user and long time search marketer, the quality score introduced by Google has been a large frustration. It frustrates… Google Quality Score frustration or friend?[...]

Are we really listening to our customers?

Are we really listening to our customers? Posted by dhotchkiss under Marketing No Comments There is a video circulating in the marketing (and now library) blogs that is a great illustration of how advertising/marketing firms are not listening to their customers. They assume they know what their customers wants and[...]

Service Quality: A Literature Review

Service Quality: A Literature Review In this paper, I review the work of Parasuraman et al. on service quality, particularly their gaps model and… Service Quality: A Literature Review[...]

PR Priorities 2.0

Communications professionals tend to spend more time with print reporters than journalists from any other medium. It’s time we challenged that notion… PR Priorities 2.0[...]