HOW DO YOU GET AND KEEP CUSTOMER SATISFACTION…

How To Build A Massive, Hyper Responsive List Of…

Every online business provides great service to generate satisfaction among their customers. As each and every customer receives satisfaction over… How To Build A Massive, Hyper Responsive List Of...[...]

How to increase the website users’ satisfaction thanks to a high level of fault toleration

Infoserve, a UK online local search marketing company, has joined forces with Exorbyte for the development of its business search website. Infoserve has called on Exorbyte, which specialise in approximate search technologies, to provide its predictive text system for its new business finder. This technology allows accurate results to be[...]

Has anyone seen the customer lately?

Has anyone seen the customer lately? May 14 Comments After many conversations during my last visit to the Bay Area and several networking events back… Has anyone seen the customer lately?[...]

Customer First?!

Customer First?! 11 04 2007 Should have known this was coming, but still is sad to see it. I love RSS, it’s one of the best things that happened to… Customer First?![...]

Have You Done The Math On Your Customer…

Awhile back I was talking to a Customer Service Representative (Rep) for a Canadian Beer maker… Have You Done The Math On Your Customer...[...]